JOB SUMMARY AND DUTIES

SUMMARY
If you are considering a new job, work environment or career opportunities you should consider Mercer County Community College. MCCC is a publicly supported college that is open to all and dedicated to student success. In order to support that mission Mercer seeks to attract, retain, and develop a skilled diverse workforce, which is our most valuable resource. We thrive on and are proud of our diversity and open access. Our students and employees find the College large enough for a multitude of offerings yet small enough to keep the “Community” feel for all. The College consists of two campuses, the James Kerney Campus (JKC) in the capital city of Trenton, NJ and a larger 292-acre suburban campus just six miles north of Trenton.

As part of the comprehensive and valuable benefits package, the College offers credit course tuition waivers for employees, spouses and dependents. This allows for employees and their families to take advantage of earning a higher education degree without the high cost. The College offers students 69 Degree Program Options and 35 Credit Certificates from which to choose.

JOB DUTIES

• Provides vision, strategic leadership, and administrative oversight for all operational areas within Student Conduct (Title IX), Food Pantry, CAR Team (ADA/504) Counseling & Wellness on both the West Windsor and James Kearny Campuses.
• Conducts Threat Assessments of students who may risk harm to themselves or others in collaboration with the department of Counseling and Wellness. This may involve reviewing reports and referrals from various sources, gathering information and data, and conducting interviews and assessments.
• Oversee the investigation of discrimination complaints involving faculty, students, and staff in accordance with the College’s Non-Discrimination Policy; and ensures the College is in compliance with all laws, rules and regulations including but not limited to Title IX, ADA, and Section 504 of the Rehabilitation Act.
• Maintains awareness and understanding of college student needs and trends based on research and best practices.
• Serves as the chief student conduct officer, ensures compliance with all relevant laws and regulations, and remains abreast of current laws and best practices.
• Serve as Title IX Coordinator, Section 504/ADA Coordinator and Sexual Harassment Coordinator.
• Develops and implements methods to educate students on community standards.
• Provides leadership, guidance and support in crisis management and intervention.
• Identifies and collaborates to develop appropriate outreach and services for vulnerable student populations, including students with food, housing, and transportation insecurities.

• Assures processes are in place to address student concerns and grievances as they relate to non-academic issues and that these concerns are addressed in a timely manner.
• Systematically reviews, creates, and updates policies and procedures related to student conduct, discipline, and complaints.
• Evaluates and develops standard operating procedures (SOP) to increase consistency and delivery of student support
• Investigates allegations of student policy, procedure, and code of conduct violations and ensures due process and consistent application of policies and procedures.
• Develops and maintains student conduct board.
• Actively engages in addressing critical incident response; ensures that behavioral assessment, care coordination and case management meets national best-practice standards.
• Serves as the liaison for the off-campus student housing (Rider, TCNJ, etc.) and provides these students with all services offered at MCCC
• Serves as chair of the College CARE team and threat assessment committees and follows up on all student issues.
• Responsible for the oversight of shuttle bus services, operation, and scheduling.
• Provides advice and counsel to the Vice President for Student Afffairs on student-related matters; represents the College and Division of Student Affairs on various committees and task forces.
• Advocates for students' needs and concerns within the college administration and works to develop and implement policies and programs that enhance the student experience.
• Assists with the Administrative Withdrawal processes.
• Perform other job-related duties as assigned.

• The Dean of Students will supervise the Directors and Managers of Student Conduct (Title IX), CAR Team (ADA/504); International, Military & Veteran Students, and Counseling & Wellness.

• ADA AND OTHER REQUIREMENTS (May vary depending on the position): Positions in this class typically require ability to use a keyboard, hearing, seeing and repetitive motions.
• SEDENTARY WORK: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Strong organizational skills, outstanding interpersonal, written, and verbal communication skills.
• Experience working with and intentionally serving a wide variety of students with diverse lived experiences and identities.
• Ability to create and promote a welcoming environment for students, staff, faculty and community members from diverse backgrounds and cultures.
• Demonstrated success in data analysis and experience with metric-informed strategic planning.
• Thorough understanding and experiences addressing practices regarding inclusivity, diversity, and equity.
• Working knowledge of current trends, developments, and best practices related to student success in community colleges and higher education.
• Demonstrated record of successfully leading student conduct processes.
• Ability to organize and prioritize work. Work well under deadline pressures.
• Excellent human relations skills. Ability to work with individuals from a variety of backgrounds.
• Understanding of and commitment to quality improvement. Familiarity with assessment strategies for student affairs desirable.

• Demonstrates integrity and respects confidentiality.
• Knowledge of State and Federal laws and rules affecting students (i.e. Title IX, ADA/Section 504)
• Effective oral and written communication skills, which include conflict resolution skills and skills to engage others from a range of backgrounds in courageous conversations.
• Ability to relate well with people.
• Ability to meet deadlines in a timely manner.
• Exceptional technology skills, including web-based applications.

• Master’s degree from an accredited institution required, preferably in student affairs administration, higher education administration, or organizational development.
• Minimum of three (3) years of progressive college leadership experience, demonstrating increasing supervisory responsibility, experience in student services and higher education administration.
• Demonstrated understanding and ability to use information technology and information systems to deliver, monitor, and evaluate programs and services for students.

PREFERRED QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES

PREFERRED QUALIFICATIONS

• Bilingual fluent in English/Spanish.
• Management experience in a union environment.
• Knowledge of trends and best practices related to retention and student success.
• Community college experience.

CORE COMPETENCIES

Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Building Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.

Continuous Learning: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.

Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals.

Customer Focus: Manages difficult or emotional customer situations. Takes responsibility for resolving the customer’s problems or issues; responds promptly to departmental needs; solicits feedback to improve service and meets commitments; responds to requests for departmental service and assistance and fully closes issues on an individual basis.

Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals.

Diversity & Inclusion: Working with situations involving different cultures/languages and responding to the ambiguity of unexpected/unfamiliar approaches.

Facilitating Change: Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace.

Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.

Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

Mercer County Community College does not discriminate on the basis of race, color, national origin, sex, marital status, religion, age, disability, handicap or other legally protected status in its provision of employment, education, and activities, or other services.

Mercer County Community College is an EEO/AAP Employer/Protected Veteran/Disabled ================================================================
Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.