Job Description

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary

University Health Service (UHS) provides high quality health care services to University of Michigan Students along with some Faculty/Staff. UHS is actively seeking compassionate, enthusiastic and patient-focused individuals who will share in the goal of patients and families first.

Mission

University Health Service promotes and protects the health and well-being of students and the broader campus community in order to enable individuals to better achieve their educational and personal goals. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace, by: 

Basic Function and Responsibility  

To schedule appointments primarily by telephone in an ambulatory setting; to interview patients to determine appropriate clinic, clinician, and time allotment based on patients medical complaints; register patient information, including demographics and insurance; demonstrating service excellence at all times. As part of our Call Center team at University Health Services, you will have the unique opportunity to provide care for U of M students, faculty, and staff. 
 

This is a seasonal position:  August through May.

Responsibilities*

Screening Calls and Scheduling Appointments (80%)

Other Duties (20%)

Required Qualifications*

Desired Qualifications*

Additional Information

Position Criteria

Work Schedule  

Work Location  

University Health Service 207 Fletcher

Ann Arbor, MI 48109-1050

Physical requirements  

The role requires remaining in a static position for long periods of time while managing calls from patients.

Supervision Received  

Administrative and functional supervision is received from the Call Center Intermediate Supervisor.  

 

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.  

$35,250 - $40,100 starting salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this position.

#studentlife
 

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

*Please mention you saw this ad on HigherEdPost.*

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