Computer Technician
Job Description
Full job description
Friday-8am-12pm
Or as scheduled
Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities.
Germanna Community College is currently seeking a Computer Technician. The Technician will provide timely and effective network and system support for information technology equipment and / or systems including computers and peripheral equipment, network and telecommunication devices, audio and video equipment, mobile devices, and related transmission equipment to increase productivity in all areas of the college allowing employees to meet Germanna’s mission. This position is fully onsite with no option for remote work.
Location:
Daniel Technology Center
18121 Technology Dr, Culpeper, VA
Major Duties and Responsibilities:
- Provides help-desk support for faculty and staff while prioritizing requests.
- Responds in a timely and professional manner to faculty and staff questions about computer equipment and software.
- Performs computer installation, maintenance, and repair for all college computer equipment.
- Applies software updates and upgrades as required by the college on workstations and peripherals.
- Provides support for installation, maintenance, and repair of video teleconferencing classrooms (VTC) and audio/video equipment.
- Maintains accurate college software and hardware inventories within the designed asset management system(s).
Employees must be able to work strategically with diverse colleagues, students, and community members with a commitment to diversity as a learning outcome to be culturally respectful, professionally competent, and civically responsible.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Germanna is an Equal Opportunity Employer/Veterans/Disabled.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Catra Godwin by phone at 540-423-9056 or by email at cgodwin@germanna.edu
If you would like to see a copy of our Affirmative Action Plan please contact Barbara Hall by phone at 540-834-1067 or by email bhall@germanna.edu.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
- Must possess a High School diploma, GED or any combination of education and experience equivalent to graduation from high school.
- CompTIA A+ Certification or equivalent experience with PC hardware maintenance and repair.
- Must possess knowledge of software licensing, installation, and maintenance.
- Must possess knowledge of basic network functionality and infrastructure.
- Must possess experience in customer service, preferably Helpdesk.
- Must possess excellent oral and written communication skills.
- Must have excellent attention to detail and the ability to work independently.
- Experience with or willingness to learn AI tools.
- Experience with Enterprise System Management tools such as Microsoft Endpoint Manager.
- Knowledge of Helpdesk Ticketing Systems such TeamDymanix.
- Knowledge of supporting and troubleshooting Windows 11.
- Experience with Android and Apple products and other End-user devices.
- Experience with Audio Visual equipment.
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
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