Job Description

Operating Title

Long Classification Title

Campus Location

Department

Summary of Position

Acceptable minimum level of education

Acceptable minimum years of experience

Posting Number

Other minimum qualifications

Additional Preferred Qualifications

Salary Information

Quicklink for Posting

Percent Time Information (FTE)

Grade

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

Posting Date

Open Until Filled

Posting Open to Internal Candidates Only?

Interested Internal Candidates Exist?

Job Category

Appointment Type

Equipment/Instruments

• Radios, golf carts, scoreboards/clocks, replay systems.
• Weather apps and systems.

Drivers License and Physical Requirements. Please check all items that apply.

Duty/Responsibility

• Responsible for the daily operational activities required to run, maintain, and service the facility and event spaces including front and back of house services, event production, custodial services, security and safety, emergency preparedness, and equipment inventory control.
• Maintains on-going relationships and communication with tenants, UNH Facilities and Grounds & Events, and third party contractors.
• Facilitate event setups and changeovers and other associated event-based tasks
• Create detailed documentation outlining facility set up and requirements.
• Monitor the event equipment inventory which includes proper storage, coordinating repair/disposal of equipment and coordinating replacements as needed.
• Conduct physical inspections of all areas of the facility to ensure accurate event setup, safety for patrons, and adheres to fire code and safety laws.
• May be required to serve as MOD (Manager on Duty) as required for UNH Athletic Events – ie. Football, Hockey – as well as third-party event rentals – ie. NHIAA, Special Olympics, etc.
• Assists WCA Maintenance and Ice Coordinator as needed.

Duty/Responsibility

• Manage use of resources including funding, personnel, facilities, and time.
• Attend weekly athletics operations meetings.
• Assist with administrative functions within the internal operations office.
• Administer annual and mid-year employee reviews (if applicable).
• Carry out all responsibilities involved in the management of direct reports.
• Adhere to all department-wide management controls.
• Participate in professional development opportunities and mandatory training programs.
• Serve on university and advisory committees as assigned.
• Ensure all operations follow UNH, NCAA and conference regulations.

Duty/Responsibility

• Recruit, hire, train, supervise, and evaluate pool of approximately 100 staff.
• Track all mandatory and supplemental certifications and training of staff.

Duty/Responsibility

• Perform other duties as assigned.

Duty/Responsibility

• Serves as the facility scheduler for all ice rentals and special events, and primary contact for select internal and external rental clients for any of UNH Athletic Department’s ‘Premium Spaces’, including but not limited to, the Whittemore Center Skybox, Wildcat Stadium Victory Club, and Field House.
• Serve as the primary event planning contact for assigned rental clients and the liaison between the client, athletics external relations, key constituents, and other university departments.
• Meet and conduct walk throughs with clients to determine event scope and needs.
• Utilize CAD to build event maps that comply with client needs, building specifications, and municipal regulations.
• Timely production and distribution of event orders, information sheets, layouts and timelines to all necessary constituents and university departments.
• Maintain frequent, direct communication with clients throughout the planning process so that timelines are met, and changes are efficiently and effectively managed.
• Assist in monitoring all client financial documents including pre-event budgets, event orders and post-event settlements.
• Help coordinate settlement procedures, including compiling production and contracted expenses, creating invoices, tracking, and ensuring collection of payments.
• Compile after-action input from key stakeholders and generate an “event recap”, identifying items to sustain and areas of improvement.
• Adhere to all risk management policies and protocols as outlined by the athletics department and the university.
• Serve as a liaison with Campus Recreation programming for the Whittemore Center Arena, intramurals, club teams, youth instructional events, etc.
• Serve as liaison with internal stakeholders including, but not limited to, police and fire departments, caterers, ticket staff, parking attendants, and facility management.
• Management and oversight of third-party contractors hired to support all events.
• Assist in procuring new special events, satisfy contractual obligations, and market the events.

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