Job Description

Compensation

$43,070.00 Annual

Job Description Summary

The application deadline for this position is 11:59PM on January 5, 2025.

The Advising Specialist provides information, guidance, and personalized advisement to Certificate, Associate in Science, Associate in Arts, and Bachelor of Applied Science students. The Advising Specialist is responsible for providing direction, information, personal attention, care, and support to students in the development and planning of their academic and career goals.

Santa Fe College is seeking an Advising Specialist for IT/E Programs to provide information, guidance, personalized advisement, registration assistance, and recruitment support to Information Technology and Education Programs students at the Blount Center. The Advising Specialist prepares students to achieve their professional and educational goals by helping them explore academic options, develop academic plans for success, register for coursework, and make timely progress toward degree completion. Additionally, the Advising Specialist must possess a student-centered advisement philosophy and have a demonstrated ability to work well with students, faculty, and staff. Additionally, the Advising Specialist works closely with the Academic Chair to plan and implement recruitment opportunities.

Job Description

Responsibilities and Duties:

• Assists in all advisement efforts, including pre-requisite and program course academic advisement, using various modes of communication, embracing progressive advisement and student success in a technology rich environment.

• Tracks students’ progress through their program of study, providing guidance and assistance as needed.

• Interprets and explains requirements for vocational certificates, terminal and transfer degrees.

• Responds to student inquires and requests for information via phone, email, zoom, social media, etc.

• Participates in recruitment and marketing events, which may be conducted during evenings and weekends.

• Assists the Chair and staff with maintenance and distribution of recruitment materials (fliers, website, etc.)

• Speaks to small and large groups of potential students and their parents, explaining programs, career opportunities, educational and career lattices and employment potential.

• Processes and evaluates application and admissions materials from potential students, responding appropriately, in a timely manner.

• Works with Academic Chair and staff to maintain accurate student records, strictly honoring the privacy and security of student records and other sensitive information according to appropriate state, federal and college regulations, policies and procedures.

• Maintains positive and close relationships with Academic Chair to ensure a smooth admissions process , assist students with registration and enrollment issues, monitor student progress, and provide accurate and timely data..

• Assists with student success initiatives, which includes using an early alert system for academically at-risk students with appropriate student outreach and follow-up.

• Completes reporting requirements for internal and external stakeholders, including program audits.

• Networks with area schools and industry partners.

• Serves as liaison between early learning centers for placement of students.

• Collaborates with SF’s Counseling Center, Career Resources Center, Office for Admissions, and other offices across campus (e.g. Learning Commons, Financial Aid).

• Serves on college committees as appropriate.

• Maintains a flexible schedule including evening and weekend availability.

• Works as a positive and effective team member in a dynamic environment.

• Provides service excellence through courteous, informed, timely, accessible and professional engagement.

• Performs other duties as assigned.

Reports to: Chair, Information Technology Education and Education Programs

Qualifications:

Required: A bachelor’s degree in education or a relevant field with two (2) years of experience in academic advisement, student affairs, student services, counseling, mentoring, or recruitment or a combination of education and experience equal to six (6) years is required. 

Additional Requirements: A criminal background check will be conducted.

General Knowledge, Skills and Abilities:

• Ability to work successfully in a multi-cultural environment.

• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.

• Analytical Aptitude & Problem Solving - able to analyze information, problems, situations, practices and/or procedures, collect and interpret data, reason logically, establish facts, identify and define existing and potential issues, recognize the interrelationships among elements, draw valid conclusions, develop recommendations, as well as alternative courses of action, select appropriate course, follow up, and evaluate.

• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.

• Critical Thinking & Judgement - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.

• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.

• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.

• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.

• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.

• Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.

• Results Orientation – proven ability to set and exceed established targets.

• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.

• Detail Oriented - Proven accuracy and attention to detail.

• Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

Application Process:  All applicants must submit a completed online SF application, a letter of intent, an up-to-date resume/curriculum vitae, and unofficial academic transcripts (if applicable) to be considered for this position. Unofficial transcripts are only accepted for review purposes, official transcripts are required prior to any offer of employment being made.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo
 
Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.

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