Manager, Travel and Card Services
Job Description
MANAGER OF TRAVEL AND CARD SERVICES, Office of the Vice President for Finance, sets the strategic direction for all team processes, operations, and customer service activities; identifies, develops, and initiates innovations and solutions and lead the team to apply these solutions throughout MIT’s finance systems; leads technical system upgrades through collaborations with MIT Information Systems and Technology (IS&T); oversees Travel and Card Services team members who manage daily travel and credit card operations, ensuring that all travel and credit card transactions meet MIT policy guidelines.
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Job Requirements:
REQUIRED: Bachelor’s degree in a related field; at least seven years of experience with complex financial operations, including adhering to travel policies; demonstrated experience managing, troubleshooting, and enhancing business processes; experience working with a large-scale enterprise resource planning (ERP) system, particularly SAP; substantial professional experience contributing to strong customer service teams; demonstrated ability to hire, develop, and retain an outstanding professional staff; demonstrated focus on change management and process improvements; strong leadership skills, attention to detail, and ability to handle a high volume of work; demonstrated expertise in project management and supporting initiatives and defined projects; superior collaboration, interpersonal, organizational, and communication skills. PREFERRED: Master’s degree in related field; financial operations experience with travel and card services; experience with SAP Concur Expense Management, Travel, and Invoice software; MIT experience or experience in higher education or a research setting. Job #24669-10
Salary range: $97,150 - $115,000
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