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Manager, Social Services (Categorically Funded)

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Glendale Community College

Job Description

Full job description

Description

Glendale Community College seeks a leader who is dedicated to all aspects of student success and closing equity gaps, to apply for its Manger of Social Services (Categorically Funded) position. GCC seeks a true collaborator who will prioritize our students in decision-making and setting strategy for the College’s Title V CONNECT Grant operations that support teaching and learning. We prioritize applicants who demonstrate they understand the benefits that a diverse student population brings to a community college.

Our college recognizes that institutions are greatly strengthened when their leadership is guided by diverse perspectives and approaches to problem solving and innovation. GCC is committed to hiring a Manger of Social Services (Categorically Funded) who exemplifies equity-focused behaviors such as:


  • implementing institutional practices that both develop and sustain culturally responsive student support, teaching, and learning environments;
  • encouraging positive race-consciousness and embracing of human differences;
  • strategically building support for and participation in equity-related initiatives across both our internal and external communities; and
  • promoting and modeling the importance of holding ourselves accountable as educators for closing equity gaps and actively engaging in equitable practices.

The successful candidate will join a college dedicated to the students it serves. We are proud to be a designated Hispanic-Serving Institution (HSI). We serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations, and we actively work to provide a welcoming environment for all. We especially encourage individuals who bring perspectives from lived experiences that our students from underrepresented groups at GCC will connect to and uniquely benefit from in their learning journey at our college.

Open until filled. First review of applications will take place on December 18, 2024.
Applications received after the first review date may or may not be advanced in the process for further consideration.
 

This role is specially funded through a categorical program. Current available funding and this position are scheduled to sunset on 9/30/2028. The continuation of employment in the role beyond this date is contingent on the availability of additional funding source(s).


Definition

Under administrative direction, manages the planning and implementation of all social work- related objectives established under the Title V CONNECT grant, including overseeing the grant’s social work case management program; provides clinical supervision to social work interns and trainees assigned to the program; provides clinical consultation to licensed and unlicensed staff as needed; ensures all federal, state and grant- specific compliance requirements related to the social work case management program are met; and performs other related duties as assigned.

Supervision

Works under the direct supervision of the Dean, Student Affairs collaborates and receives technical direction from the Manager, Student Basic Needs Services and the Program Director, Hispanic-Serving Institution (HSI) Initiatives.

Supervises assigned interns pursuing clinical social work licensure, classified staff, temporary, and/or student employees, and may provide work direction to contractors, and/or volunteers.

 

Examples of Duties

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities are typical of those performed by employees in this classification.

  • Plans, develops and manages the operations and activities of CONNECT’S social work program, which includes clinical support and case management for student participants in GCC CARES, the College’s student basic needs program.
  • Provides clinical supervision to social work interns and trainees assigned to the program and is responsible for planning and providing the day-to- day clinical experience within the parameters of the intern/trainee’s degree and level of experience and supervises the intern/trainee’s casework.
  • Serves as the main point of contact to local university Social Work graduate programs and leads recruitment of program interns.
  • Monitors the clinical work of assigned interns and provides individual and group supervision (in-person and remotely) and completes intern evaluations and written recommendations.
  • Maintains appropriate supervision agreements and proof of hours; signs off on required paperwork for the California Board of Behavioral Sciences as needed.
  • Assists with crisis intervention, mandated reporting, and consultation on other urgent clinical matters in the program as needed.
  • Effectively communicates with program management and other stakeholders around interns’ progress or any areas of concern.
  • Collaborates with governmental agencies, civic and nonprofit organizations, area businesses, and other community partners to develop basic needs resources, programs, and services.
  • Develops and conducts trainings in administrative policies, protocols and procedures and clinical topics related to the delivery of social work services for a variety of relevant audiences, including assigned interns/trainees.
  • Assists with the development, implementation, and establishment policies, processes, and procedures for applicable area(s); monitors and evaluates program, operational, departmental, and/or service quality; may recommend, develop, and implement quality improvement assessment tools and/or methods with administration and/or regulatory agencies.
  • Assists in the development and implementation of short- and long-term strategies and plans, including the program review process.
  • Recommends, monitors, and/or administers budgets for assigned areas which may include grants and special program budgets; oversees and administers budget allocations and procurements for all assigned funds as appropriate; analyzes and reviews budgetary and financial data.
  • Handles and resolves conflicts and issues and reports complaints as appropriate.
  • Promotes diversity, equity, inclusion, cultural competency, and a positive work and academic environment.
  • Coordinates and oversees the implementation and modification of technology.
  • Supervises department employees; assigns and monitors employee’s work and evaluates employee performance; trains employees; participates in employee selection.
  • Monitors and reviews programs and/or operations for legal compliance.
  • Analyzes and interprets data; prepares, reviews, and/or approves documents and reports.
  • May direct and/or conduct surveys and special studies; may maintain statistics.
  • May participate and/or chair campus committees and task forces.
  • Performs other related duties as assigned.

 

Minimum Qualifications

 

MINIMUM QUALIFICATIONS:

The education, training and experience qualifications are considered likely to provide the required knowledge and abilities to perform the above essential duties.

Education and Experience:

Bachelor’s degree from an accredited college or university.

Two (2) years of program administration experience in a higher education or related setting.

Licenses/Certificates/Other Requirements

A licensed mental health professional who provides supervision to an Associate Clinical Social Worker (ASW), Associate Marriage and Family Therapist (AMFT), MFT Trainee, or Associate Professional Clinical Counselor (APCC) is required to meet the minimum qualifications specified in California law;

  • Possess a current and active California license in good standing that is not under suspension or probation as one of the following: Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), Licensed Educational Psychologist (LEP*), Licensed Psychologist, Licensed Physician and Surgeon certified in Psychiatry by the American Board of Psychiatry and Neurology
  • Have held an active license as one of the above in California or any other state for at least two (2) years out of the last five (5) years prior to the commencement of supervision.
  • A supervisor of an ASW, AMFT, MFT Trainee or APCC must meet the following practice requirements:
  • Have practiced psychotherapy during at least two (2) years out of the last five (5) years prior to the commencement of supervision (or, if an LEP, has provided psychological counseling pursuant to BPC section 4989.14); OR
  • Provided direct supervision to ASWs, AMFTs, MFT Trainees, or APCCs who perform psychotherapy during at least two (2) years out of the last five (5) years prior to the Revised 09/2024 2 of 4 commencement of supervision. Supervision of psychotherapy performed by a student shall be accepted if substantially equivalent to the supervision required for registrants. 
  • Completion of required clinical supervision training per Board of Behavioral Sciences and ongoing maintenance of clinical supervision Continuing Education credits.
  • Meet all requirements from the State of California to provide clinical supervision to program interns.
 


Knowledge of:

  • Operations, services, and activities for social work case management programs.
  • Principles, practices, procedures, and policies of related programs.
  • Instructional and student services programs and processes.
  • Management principles and practices.
  • Current and emerging technologies that support the applicable area(s).
  • Principles and practices of supervision.
  • Applicable laws, regulations, standards, and/or requirements.
  • Methods of prioritizing, planning, and organizing work.
  • Principles and practices of budget administration.
  • Principles of data research, collection, organization, interpretation, and reporting.
  • General accounting and bookkeeping principles.
  • Principles and practices of business communication and writing.
  • Principles of knowledge management.
  • Presentation techniques.
  • Standard office practices or procedures.
  • Standard office software and modern office equipment.
  • Principles and practices of customer service.
  • Interpersonal relations management.

 


Ability to:

  • Manage and implement operations, activities, and services of a social work case management program.
  • Oversee the development of policies and procedures in applicable area(s).
  • Develop and implement goals with identifiable outcomes and assist with development of strategic plans, as needed.
  • Identify and implement appropriate technology and resources.
  • Research, develop, apply, explain, and/or ensure the compliance of applicable laws, regulations, policies and/or procedures.
  • Identify needs, analyze problems, and provide recommendations and/or alternative solutions.
  • Manage and prioritize work, projects and/or programs within established deadlines
  • Prepare, manage, monitor, oversee, and/or administer budgets.
  • Supervise, train, and evaluate the work of assigned employees.
  • Stay abreast of information, trends, and theories applicable to areas of assignment.
  • Analyze data and compile and present narrative and statistical reports.
  • Prepare and review reports, correspondence, and other documents using multiple business formats.
  • Manage the maintenance of records.
  • Prepare and deliver presentations.
  • Utilize standard office software and equipment.
  • Maintain confidentiality of sensitive and/or protected information.
  • Provide customer service with a high level of sensitivity, tact and patience.
  • Communicate effectively, both orally and in writing.
  • Establish and maintain cooperative and effective working relationships with all employees and others encountered in the course of work.
  • Demonstrate a sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

 


PHYSICAL AND MENTAL STANDARDS:

The following physical and mental standards are identified as necessary to perform the essential duties and responsibilities. However, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

  • Mobility: frequent walking and sitting for long periods; occasional kneeling, crouching, pushing, pulling, and standing; frequent reaching above and below desk level.
  • Dexterity: frequent fine manipulation sufficient to operate a computer keyboard; frequent grasping to handle individual papers, write and take notes, and feel individual objects.
  • Lifting/Carrying: frequent lifting/carrying of papers, files, equipment, and materials weighing up to 10 pounds; occasional lifting up to 25 pounds.
  • Visual Requirements: frequent use of vision sufficient to read files, documents, and computer screens, and do close-up work.
  • Hearing/Talking: frequent hearing and speaking in person and on the telephone.
  • Emotional/Psychological Factors: frequent contact with others, including public contact; frequent deadlines and time-limited assignments.

ENVIRONMENTAL CONDITIONS:

Work is typically performed in an indoor office or similar setting.

 

Additional Information

 

Salary
Starting salary: Step 1 $8,377.00 to Step 3 $9,231.00 monthly, depending upon education and experience.
Salary range: Step 1 $8,377.00 to Step 11 $14,031.00 monthly (including longevity steps) .

Application Process
This position requires the following documents to be attached to your online application in order to be considered:
  • Current resume
  • Cover Letter
  • Transcripts showing completion of required degree(s) must be submitted. Unofficial transcripts will be accepted only during the application process. Official transcripts are required upon offer of employment. Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application.
  • Required License, as described in the Licenses/Certificates/Other Requirements section
  • List of three (3) professional references. Please provide names, telephone numbers, and e-mail address for each reference.
Please note: All required documentation must be attached to the online application by the applicant by the noted closing date. Additional documents not requested in the announcement will not be reviewed.

Applications will be accepted until the position is filled. However, to ensure full consideration, applications and any required attachments must be submitted by December 18, 2024. Applications with incomplete information (i.e. statements such as 'see resume') or missing required documents will not be considered.

The College will hold interviews in the month of January 2025.
 

This role is specially funded through a categorical program. Current available funding and this position are scheduled to sunset on 9/30/2028. The continuation of employment in the role beyond this date is contingent on the availability of additional funding source(s).
 

Travel Reimbursement
Contingent on funding and eligibility, successful candidates selected for a face-to-face interview may be eligible to request partial reimbursement of travel expenses. Please contact the office of Human Resources for more information.

Position Funding
This role is specially funded through a categorical program. Current available funding and this position are scheduled to sunset on 9/30/2028. The continuation of employment in the role beyond this date is contingent on the availability of additional funding source(s). GCCD reserves the right to extend, withdraw, and/or reopen this position at any time.


Visas
GCCD does not sponsor visas

Commitment to Diversity and Equal Employment Opportunity Employer
GCCD is committed to employing administrators, faculty, and staff members who are dedicated to student success. GCCD recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students.
 

GCCD is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state law. To find out more about GCCD, please visit our website at glendale.edu.
 


Accommodations

If accommodations are needed for the application process in compliance with the Americans with Disabilities Act, please contact the Office of Human Resources.


Thank you for your interest in employment opportunities with Glendale Community College.

 

Robust and comprehensive health and welfare package for eligible employees, which may include:

  • Medical, vision, and dental plans for employee and eligible dependent(s),
  • Basic life insurance,
  • Supplemental life insurance,
  • Various optional insurance plans (short term disability, accident, critical care, and hospital),
  • Flexible spending account,
  • Defined-benefit retirement plan participation through CalPERS or CalSTRS,
  • Optional 403(b) and 457 retirement plans,
  • Paid sick leave,
  • Paid vacation (classified staff and administrators), and
  • Paid District holidays


    Note: Substitutes, Professional Experts and Police Cadets are temporary positions and are not eligible for District benefits.

    For information on GCCD’s benefits package, please visit Administrative Services, Fiscal Services.

 

 

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