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Academic Counselor - TRIO Student Support Services Program

Holyoke Community College

Job Description

Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success. These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges.

 

TRIO Student Support Services is a long established federally funded program designed to assist students who are first generation to college, have a financial need (low-income), and/or have a documented disability. The Academic Counselor of TRIO SSS will report to the TRIO SSS Program Director and will work collaboratively with other TRIO SSS staff and related support personnel at the College to perform the following responsibilities:

 

 

  • Provides academic, career, retention and financial literacy counseling to a cohort of TRIO SSS students in the program.
  • Develops and provides Individual Student Academic plans, advising, and monitors students’ progress, utilizing grades, conferences, instructor feedback and other appropriate information for new and continuing TRIO SSS students.
  • Provides workshops for TRIO SSS students on financial aid, financial literacy, transfer to a four-year college, self-management and study strategies.
  • Works collaboratively with the Office for Students with Disabilities and Deaf Services (OSD/DS) to review appropriate documentation and develop accommodation plans for TRIO SSS students with disabilities.
  • Assists with the projects and activities of the TRIO SSS Ambassadors program.
  • Consults with faculty, Financial Aid Office, the Center for Academic Program Support (CAPS), and TRIO SSS staff, on behalf of program students.
  • Plans and facilitates TRIO SSS Program Day, monthly workshops, transfer trips, cultural and other activities for program participants.
  • Plans and provides outreach initiatives to students through class presentations, college events, collaborations with campus success programs and other initiatives as needed. Some initiatives might include night and/or weekend commitments.
  • Establishes and maintains confidential records and contributes to program record keeping system.
  • Participates in all other operational aspects of the project, including program planning and development.
  • Performs other duties as assigned.

 

 

REQUIRED:

  • Master’s Degree in Education, Human Services, Sociology, Psychology or closely related field;
  • Three (3) years’ experience in TRIO or similar programs that serve underrepresented groups, preferably low-income, disabled, and/or first-generation students OR an equivalent combination of education, training, and experience;
  • Demonstrated experience working with college students;
  • Experience with academic planning and advising;
  • Experience with peer mentoring and tutoring programs;
  • Ability to work independently and/or as a team member;
  • Strong computer skills;
  • Good oral, written and interpersonal communication skills;
  • Ability to work effectively with a diverse faculty, staff and student body.
EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position.

PREFERRED:
  • Experience in higher education;
  • Experience with Student Administration software (i.e. Banner);
  • Bilingual (English/Spanish); Knowledge of American Disabilities Act;
  • Presentation skills;
  • Experience with group design and facilitation;
  • Background in assessment, career development, and financial literacy counseling.

 

 

MCCC/MTA Unit position - 11 month position


Salary: 
Grade 5; Salary Range: $60,532.20 - $65,212.80/year (Salary based on 11 months); Actual salary will be commensurate with education and experience in accordance with MCCC/MTA Collective Bargaining Agreement. Full State benefits.
 

Funding Source: 
Grant-funded through August 31, 2025. Continuation after August 31, 2025 is contingent upon funding.
Hours: 37.5 hrs. /week
 

  • All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.
- Pre-Employment Background check, including Criminal History will be conducted for all positions.

 

Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.

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