Your Role

The Pharmacy Transformation, Vendor Oversight team supports Pharmacy Services in managing vendor relationships, tracking vendor escalations, running operational processes related to vendor management, overseeing vendor performance, and managing vendor contracting. The Operations Specialist, Experienced will report to the Manager of Pharmacy Vendor Oversight. In this role you will support financial oversight of but not limited to; invoice validation and pharmacy funding along with user access request processing.

Your Work

In this role, you will:

• Act as subject matter expert and reviews operational workflows, identifying problems and develops improvements, modifications, and enhancements
• Maintain databases required for business operations
• Develop and evaluate tools and materials that enhance operating efficiency, accuracy, and technical skill levels of unit staff
• Develop and generate reports for management review; notify appropriate department mangers about issues and problems in operational workflow requiring immediate attention
• Participate as a subject matter expert in the development of written guidelines and documents problems as needed
• Support Modular Solutions administrative invoice validation
• Support user access requests for online vendor tools
• Crosstrain in areas across the team for support as needed

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires at least 3 years of prior relevant experience
• Strong Excel skills with the ability to filter, perform V-lookups, create pivot tables and graphs required
• Strong organization skills required
• Strong attention to detail required
• Previous invoice validation desired
• Strong understanding of ticket processing systems and requests from end to end desired

Pay Range:

The pay range for this role is: $66,770.00 to $93,390.00 for California.

Note:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.