Jhpiego is seeking a Development Coordinator to work directly support Jhpiego’s philanthropic goals, mission, and plans by managing the day-to-day operations of our individual donor database, developing reports, managing research and processing systems, and assisting with prospect research and qualification.

Responsibilities:

Database Management & Gift Processing

• Serves as the lead expert for Jhpiego’s Raiser’s Edge database
• Daily management of accurate and complete gifts and constituency records
• Administers reporting tools and pledge reminder schedule for all contributed gifts
• Recommends, develops, and manages campaign and appeal codes to systematically organize gifts and constituents in the database
• Properly maintains soft crediting standards and relationship records
• Creates and manages clear protocols for constituency records
• Supports development team commitment to data integrity, understanding and education, and adherence to data protocols and standards
• Monitors actions to support overall fundraising efforts
• Maintains and updates a systems and gift processing manual
• Evaluates the design, selection, and implementation of database changes by comparing them with business requirements
• Ensures confidentiality of constituents’ information.
• Processes gifts in Raiser’s Edge including matching gifts, pledges and pledge payments, and event sponsorships.
• Ensures that cash receipts, stock, bequests, and in-kind gifts are recorded and acknowledged in a timely manner and coded accurately.

Reporting & Analysis

• Organizes queries and develops data reports on a regular basis and upon request.
• Prepares acknowledgement reports for the Senior Development Coordinator.
• Maintains a cumulative report of gifts and donors, shared on a weekly basis with the development team.
• Generates donor activity reports.
• Ensures appropriate and adequate queries for development functions, including, but not limited to newsletters, invitations, mailings, and eblasts.
• Reviews presentations, manuscripts, graphs, and tables to ensure accuracy and quality.
• Reconciles philanthropic revenue in collaboration with the Development team.
• Produces donor lists for publications.

Research

• Leverages research tools like Research Point, WealthEngine, and Donor Search to integrate large data sets into the database.
• Sources new data to input into Raiser’s Edge from various research tools and public records.
• Assists in developing meeting briefings and donor research profiles in collaboration with the Senior Development Coordinator and Director, Individual Philanthropy.
• Researches new donors’ wealth indications and giving history to identify major gift potential.

Systems Management

• Supports the daily integration and processing of gifts from Luminate Online into Raiser’s Edge.
• Utilizes peer-to-peer fundraising software, Team Raiser, to create and maintain online fundraising platforms.
• Tracks special event contributions where applicable.
• Oversees the integration of new technologies and initiatives into data standards and structures.
• Assesses system performance and making recommendations for hardware, software, and data storage improvements.
• Supports data integration into events and peer-to-peer fundraising activities.

Special Skills, Knowledge & Abilities:

• In-depth understanding of modern database and information technologies, particularly Blackbaud products like Raiser’s Edge and Luminate Online.
• Advanced Microsoft Excel capabilities and experience with other Microsoft Office programs (Word, Teams, Outlook).
• Experience in non-profit fundraising office supporting direct mail and direct response programs.
• Experience leveraging donor research tools (like Research Point, WealthEngine, Donor Search) and recognizing donor potential.
• Ability to analyze, interpret, and organize large amounts of data.
• Ability to compile and organize findings and data retrieved before presenting it to management.
• Excellent communication skills to translate complex problems using non-technical terms.
• Experience developing reports and analyzing data.
• Exceptional attention to detail, logical reasoning, and organization.
• Ability to multitask and prioritize requests from multiple colleagues and departments/
• Excellent math, problem-solving, and analytical skills.

• High School Diploma/GED.
• Three years related administrative experience.

• 5+ years of relevant experience.

Classified Title: Development Coordinator 
Job Posting Title (Working Title): Development Coordinator    
Role/Level/Range: ATO 37.5/02/OE  
Starting Salary Range: $40,164 - $53,553 Commensurate with Experience 
Employee group: Full Time 
Schedule: Mon - Friday 8:30 AM - 5:00 PM 
Exempt Status: Non-Exempt 
Location: Jhpiego 
Department name: 60000069-Global Engagement GECO 
Personnel area: Academic and Business Centers