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Senior Program Support Assistant

Job Description

Operating Title

Senior Program Support Assistant

Long Classification Title

Senior Program Support Assistant

Campus Location

Durham

Department

UNH COLA Political Science

Summary of Position

Under direction of the Political Science Department Chair and the International Affairs Director, the program assistant provides administrative support to faculty and students in the Political Science Department and the International Affairs Program. This position works in an open office area at a reception desk, and may experience frequent interruptions. Requires extensive work with various UNH systems, the College of Liberal Arts, and University units around campus to ensure smooth departmental and program operations. The position reports to the POLT Academic Department Coordinator.

Acceptable minimum level of education

HS or equivalent

Acceptable minimum years of experience

3-5 years

Posting Number

PS4716FY24

Other minimum qualifications

Technical aptitude, superior attention to detail and excellent communication skills, ability to manage time in an open office environment, ability to focus despite interruptions, and a positive and constructive attitude in dealing with students, faculty and university units.

Position must also navigate an array of student and faculty demands and coordinate with multiple university offices, as well as assist the Political Science Chair and International Affairs Director with daily administrative tasks.

Additional Preferred Qualifications

BA in social science-related field.

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting

https://jobs.usnh.edu/postings/61758

Percent Time Information (FTE)

0.95

Grade

12

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
 
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide

Posting Date

07/02/2024

Open Until Filled

Yes

Posting Open to Internal Candidates Only?

No

Interested Internal Candidates Exist?

No

Job Category

Hourly Staff (Non-Exempt)

Appointment Type

Regular

Drivers License and Physical Requirements. Please check all items that apply.

None applicable

Duty/Responsibility

Operational and Administrative Support for Political Science and International Affairs Undergraduate Programs
This position manages purchasing for the department, screens correspondence for POLT and IA,ensures that faculty teaching evaluations are administered and compiled for Political Science and International Affairs, uses internal student files and centralized reporting systems (Degreeworks, WEBI, Banner) to ensure the accuracy of student audit reports for minor certifications, updates Political Science and International Affairs websites as needed, manages POLT and IA graduate and undergraduate catalogue submissions, provides administrative support for regular department and program meetings, manages use of department rooms, assists with student participation in the Undergraduate and Graduate Research Conferences, creates and distribute marketing materials for Department and program courses and events, and sign minor completion forms as needed.

Duty/Responsibility

Department and Program Course Scheduling Support
Assist the Chair, Program Director and Scheduling Committee with scheduling of all undergraduate and graduate courses, and serve as liason for securing classrooms. This requires collaboration with Dean’s Office, Registrar, and Facilities. Also manages student course access and course overrides/department approvals, and updates the IA program elective list each semester.

Duty/Responsibility

Administrative Support to POLT Chair and IA Program Director
The position will assist Chair and Director with budget oversight and management, including processing reimbursements and honoraria requests; support the POLT Chair and IA Director with report preparation as needed, including annual reports; and effectively use university platforms to compile data as needed.

Duty/Responsibility

Operational/Administrative Support for MA Program in Political Science
This position helps with administrative support to the MA program, including processing preapplications, TOEFL and GRE waiver requests, assisting graduate faculty committee members with applications, GA and scholarship decisions, maintaining digital and paper files, and identifying and cross-listing MA elective courses.

Duty/Responsibility

Student Engagement and Outreach
This position is the central hub/first point of contact for prospective and current students in the IA program. The staff person welcomes students and others to the department, respond to queries, and direct students and others to appropriate department contact person (in person and by phone). He/she also represents the Department and Program at open house and outreach events, and manages International Affairs and Political Science major and minor distribution lists, conducts Intake and administrative advising for prospective and current International Affairs students
The staff members works with IA Director to organize and conduct the IA Dual Major graduation event and senior luncheon and with the POLT Chair on the graduation ceremonies. The staff person further communicates important information and announcements to Political Science and IA Students; distributes job opportunities from alumni and external sources to students and fellow alumni via social media, LinkedIn, and direct email; and manages social media for POLT and IA (e.g., LinkedIn group of IA alumni, POLT FB page, etc.).

Duty/Responsibility

Administrative Support for Promotion and Tenure (P&T) Processes
This position support all aspects of the P&T Process. This includes managing correspondence with letter writers and reviewers; maintaining filing system; compiling records, soliciting external review letters; managing confidential documents in a shared digital storage space.

Duty/Responsibility

Support for Faculty and Special Programs
Depending upon time available, this staff member provides administrative support to faculty coordinators and student outreach to minors run by POLT and IA, including the IA Minor, the Survey Minor and the Security Studies Minor, the Concord Internship Program, and the New Hampshire International Seminars in cooperation with the Global Education Center. This position is also responsible for assisting with new faculty onboarding as needed, including providing office, keys, IT access, and copier codes and serves as a resource for faculty regarding UNH procedures and programs.

Duty/Responsibility

Facilities Oversight
This position reports building maintenance needs to facilities via FAMIS system, coordinates routine cleaning of kitchen and shared spaces in the Department, informs registrar’s office and other UNH units of needed repairs to classroom furniture, AV technology, and climate controls.

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