Job Description

Posting Number

Internal Recruitment

Working Title

Anticipated Hiring Range

Work Schedule

Job Location

Department

About the Department

• Collects, analyzes, interprets, models, and reports information about NC State.
• Manages institutional strategic planning, including implementation planning and metrics for the university strategic plan.
• Provides leadership in governance and strategy with respect to the university’s academic and administrative data.
• Administers, analyzes, supports, and oversees institutional surveys.
• Supports, administers, and maintains applicable data structures, applications, and systems.

Essential Job Duties

• Qualitative analyses of open-end responses, including working independently and using sound methodological practices and good judgement to 1) create/update topical coding schemes; 2) identify and appropriately handle personally identifiable information included in comments; 3) develop and implement procedures for cleaning comments for consistency (e.g., company names, college/university names); 4) appropriately and accurately code comments; 5) create and run programs to generate summary statistics on coding scheme topics; 6) identify key findings and write narrative summaries of results, including the identification and use of pertinent quotes drawn from comments that exemplify given topics; and 7) prepare visually appealing infographics summarizing key findings (e.g., word clouds). All work must be done with strict adherence to data security and respect for confidentiality.
• The creation and maintenance of web pages. Working with the AVP and the ISA Web Operations and Development Lead, the ISRP will use an understanding of ISA survey projects and website pages to gather and organize materials and provide needed information for the Web Operations and Development Lead to create and update survey webpages. In addition, the ISRP will have primary responsibility for the maintenance of the ISA survey website that hosts data and documentation for program-specific surveys that ISA administers on behalf of academic colleges and departments. This includes independently creating web pages in HTML, organizing needed materials and ensuring that file naming conventions are followed, and uploading and accurately linking to uploaded files.
• Using an understanding of best practices in survey research and effective communication strategies, coordinate with survey team members to develop and distribute promotional materials for all survey projects, as needed. This includes materials to encourage participation in surveys and increase awareness of survey results, such as through presentation slides, newsletter articles, emails, social media, fliers, e-boards, etc.
• Create spreadsheets with summary statistics for survey results. Work independently with often large and complex source files to pull needed data and reconfigure into new spreadsheets highlighting results for specific groups of respondents, including the use of statistics to identify significant differences.
• Create and update documentation of survey processes, including making recommendations for revising processes to enhance accuracy and efficiency.
• Participate in professional development workshops and staff meetings.
• Perform related duties as assigned or required to meet ISA or university goals and objectives

Other Responsibilities

Minimum Education and Experience

• Bachelor’s degree or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
• Coursework in survey research methods or work experience in a survey research setting.

Other Required Qualifications

• Experience with qualitative analysis
• Experience creating web pages (e.g., HTML, WordPress, Gutenberg)
• Experience creating visualizations (e.g., Excel, Google Charts, Publisher)
• High level of proficiency with MS Office (i.e., Word, Excel, PowerPoint)

• Ability to appropriately handle confidential data
• Self-motivated, with high standards for rigorous, accurate, and detailed work
• Excellent communication skills, including writing, presentation, and interpersonal
• Ability to work independently and to collaborate with others in a team environment
• Strong organizational skills and the ability to meet deadlines and manage competing priorities
• Ability to quickly learn new technologies and develop new skills

Preferred Qualifications

• Experience with data analysis tools (e.g., STATA, SPSS, R, Excel)
• Experience with Qualtrics or similar survey tool (e.g., Survey Monkey, Google Forms)
• Course work or experience with qualitative analysis
• 1-2 years work experience in survey research

Required License(s) or Certification(s)

Valid NC Driver's License required

Commercial Driver's License required

Job Open Date

Anticipated Close Date

Special Instructions to Applicants

Position Number

Position Type

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

Appointment

Mandatory Designation - Adverse Weather

Mandatory Designation - Emergency Events

Department ID

AA/EEO

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