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AV-IT Technology Support Assistant Student

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University of Maryland

Job Description

Position Number:

10424101

Title:

IT Technology Support Assistant Student

Functional Title:

AV-IT Technology Support Assistant Student

Category Status:

16-Student Hourly, Grad

Applicant Search Category:

Student

University Authorized FTE:

25

Unit:

PLCY-School of Public Policy

Hiring Range Minimum:

23.75

Hiring Range Maximum:

25.00

Campus/College Information:

Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.

Position Summary/Purpose of Position:

Student AV Technicians will report to the Director of Information Technology. This team should comprise a minimum of 3 student staff members. Each evening’s shift would be monitored by one student and offer on average 22 hours of work for this team (about 7.5 hours per student per week). This student staff would report to the Director of Information Technology but have modified Building Management access to support faculty, staff, students, and external meetings/events after hours. The position is responsible for instructional and collaborative IT/AV technology support in TMH. The position is responsible for supporting IT/AV technology to faculty, staff, and students on site. The position will also be responsible for setup and configuring designated rooms for SPP events.

Position may include any or all of the following:
  • Provide onsite technical and general room support to faculty, staff, and students, including AV systems in classrooms and meeting spaces.
  • Monitor all technical aspects of the classroom.
  • Monitor WEPA Printing.
  • Room setup and configuration for events held at TMH.
  • Providing TMH room access within the work hours designated.
  • Ensure that all rooms and areas of the building are properly secured or enabled for the appropriate program usage.
  • Ensure all rooms are secured at the end of programs and events.
  • Listening out for emergency situations and calling for emergency services
  • Other duties as assigned.

Minimum Qualifications:

Education:
  • Must be a current University of Maryland Undergraduate or graduate student.


Experience:
  • 1-2 years of technical audio-visual systems experience.
  • Knowledge and experience with laptop/desktop connectivity and interfacing with AV systems.

Knowledge, Skills, and Abilities:
  • Ability to support, identify, and troubleshoot general problems with IT/AV hardware.
  • Knowledge of Windows/Mac OS, web browsers, and productivity applications (MS Office).
  • A general understanding of networks and authentication.

Posting Date:

04/25/2024

Open Until Filled

Yes

Best Consideration Date

05/10/2024

Physical Demands

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and small carry parcels, packages, and other items, and to walk short distances.

Diversity Statement:

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

Women, minorities, LGBTQ+, veterans, and people with disabilities are encouraged to apply.

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