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Coordinator for Facility and Event Operations

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Grand Rapids Community College

Job Description

Job ID 1638
January 30, 2024

Department: Ford Fieldhouse Operations 
Employee Group: Meet & Confer 
Schedule: 5:30 AM - 2:30 PM, depending on the building schedule. Occasional nights and weekends are required. 
Compensation: $53,000
Benefits: Full Time 
Reports to: Director of the Ford Fieldhouse
Posting Closes: February 13, 2024
 

SUMMARY

The Coordinator for Facility and Event Operations oversees the morning and afternoon operations of the Ford Fieldhouse. This position is responsible for the oversight of all fitness and gym equipment. This includes the purchasing, maintenance, cleanliness, and acting as the liaison between the department and equipment companies. This position shares responsibility for event management in the Fieldhouse. 

 

ESSENTIAL FUNCTIONS

  • Assist in creating a safe, secure, functional, and inclusive environment within the Ford Fieldhouse for students, faculty, staff, and members of the community.
  • Responsible for opening the facility each day. 
  • Create building activity schedules using 25Live, the scheduling software the department uses. 
  • Complete HVAC reports to assist the Facilities Department. 
  • Serve as a back-up to the closing supervisor in the Fieldhouse or the Coordinator in the Applied Technology Center. 
  • Understand the concession stand operations and be able to operate this area for certain events.
  • Prepare the various areas of the Ford Fieldhouse for the scheduled use based on the daily schedule.
  • Monitor and control the activity where the equipment issue area is ensuring equipment is available, in working condition, and returned upon each use. 
  • Responsible for purchasing new fitness equipment or replacement of fitness equipment.
  • Oversight of all maintenance and the cleaning schedule for all fitness equipment.
  • Serve as the liaison between the department and fitness equipment service technicians.
  • Assist with the enforcement of all Ford Fieldhouse policies and procedures. 
  • Assist with laundry services for the athletic department and for the facility. 
  • Provide support to all members of the facility to ensure a positive customer experience.
  • Assist in planning and oversight of all events in the facility. 
  • Assist in the hiring, training, scheduling, supervising, evaluating, of the Ford Fieldhouse student staff members. 
  • Assist in the hiring, training, scheduling, supervising, evaluating, of the Ford Fieldhouse contingency staff members. 
  • Work collaboratively with other college departments to ensure effective facility management.
  • Persons in this role are identified as a Campus Security Authority (CSA). CSA¿s will be trained and responsible for reporting Clery Reportable Crimes to Campus Police as required by the Clery Act.
  • Act as a supporting member of the Crisis Management Team in the event of an emergency.
  • Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
  • Performs other related duties as assigned.

JOB SPECIFICATIONS

Education Credentials 

  • Bachelor's degree required, with an emphasis in facility management, event management, athletic administration or related field
  • Master's degree preferred
  • Must have or be willing to earn an American Red Cross CPR & AED certification
  • Must have or be willing to earn the Serv-Safe certification
  • Must have or be willing to earn an American Red Cross Instructor Certification

Work Experience

  • Minimum of 2 years of facility or event operations experience in a multi use facility environment required
  • Supervisory experience is preferred
  • Understanding of student development theory is preferred

Skills 

  • Exceptional organizational skills, ability to prioritize, and complete tasks independently and in a timely manner
  • Must be able to multitask, work under pressure, and maintain composure
  • Must be proficient in verbal, written, and interpersonal communication to work effectively with diverse populations
  • Ability to learn and execute various tasks using internal and external software
  • Ability to to perform daily routine and unexpected duties with minimal supervision

Physical Demands

  • Must be able to physically lift 25 lbs
  • Ability to work in an active environment

Mental Demands

  • Possess mature judgment and be flexible in regards to interruptions
  • Must use good judgment in handling sensitive, confidential, or difficult situations
  • Project a professional image including punctuality and good attendance
  • Must be able to demonstrate initiative, problem-solving abilities, and resourcefulness
  • Ability to work independently and as part of a team

Working Conditions

  • GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website
  • Ability to work in a high traffic area
  • Must be able to work long hours including alternate shifts and/or weekends to cover facility events or facility open hours
     

NEXT STEPS / APPLICATION PROCESS

HIRING PROCESS 

GRCC uses an Evidence Based Selection Process, where we make data driven hiring decisions to help mitigate bias throughout the hiring process. As part of this process, candidates will participate in assessments (cognitive and behavioral), reference checks and interviews. 
 

Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
 

NONDISCRIMINATION STATEMENT 

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics.  The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.

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